Comparison of Uspacy with Bitrix24 / Alaio
We would like to compete with a strong product, but due to its age and country of origin, we’ll just compare it here.
Order an integration consultationWhat are the disadvantages of Bitrix24?
Overloaded functionality
Over the years, the set of core business tools has grown into a huge monster full of unnecessary features. Try handling this. It's no wonder they say size isn't the main thing.
Outdated API
Bitrix24 has an outdated architecture, and its API is developed on a residual basis. So, be prepared to wait a long time if you want to interact with new features.
Lack of clear positioning
Bitrix24 tries to develop tools for micro-entrepreneurs, small and medium-sized businesses, and enterprise users. But does it really understand how different their needs are?
Complex licensing
Five pricing plans, user packages, an on-premise version, and a separate subscription for marketplace apps. Isn’t it overwhelming trying to choose?
russian product
Of course, the name or jurisdiction can be changed, but Bitrix24 remains a product created in russia, which means the money spent on it supports a terrorist state.
Uspacy is a single digital workspacefor organizing processes in small and medium-sized businesses.
It is both a set of ready-made business tools and a powerful platform that allows for flexible customization to meet user needs.
What are the advantages of Uspacy?
Uspacy’s CRM system manages daily sales processes and oversees client interactions.
Compare the features of Uspacy and Bitrix24 / Alaio
A set of essential tools
Uspacy is a single workspace that includes communication, collaboration, and CRM tools. Nothing extra.
Modern development platform
Uspacy is a modern API-based platform. This means that integration and solution developers have access to the same tools we do.
A product for small and medium-sized businesses
We are focused on creating a product for small and medium-sized businesses because we understand their needs.
Simple and transparent licensing
A classic subscription model, either monthly or yearly, with one license per user. What could be simpler?
Product
Company structure and employees | |
Internal chats | |
Tasks | |
Multifunnels in CRM | |
Limit on the number of elements in the lists of entities in CRM | Absent Limit on the number of elements in filters |
Required fields and entity card customization | |
Dependent lists | |
Custom (own entities) | |
Integration with IP telephony providers | |
Integration with social networks and messengers | |
Process automation | |
SMS | |
Migration from other systems and services | |
Online chat for the site | |
Custom fields in CRM | |
Mobile application | |
Product catalog | |
Reports in CRM | |
Call log | |
Integration with email | |
Marketplace | |
Email mailings | |
Web forms | |
Calendar and integration with calendar | |
Employee profile | |
Company/team newsfeed | |
Activities in Tasks |
General
License type | Per user Package plans |
Deployment model | SaaS SaaS, On-premise |
API | |
Webhooks | |
Visual workspace design (stylization, identity, etc.) | |
GDPR | |
Product origin | Ukraine russia |