Printing companies

All your clients, information about them and the history of their orders will always be at hand thanks to the CRM system. It allows you to store data in personal cards: contacts, special wishes, all interactions with your polygraphy and a lot of other information. You will be able to track the status of specific orders, view the details of current orders, as well as previous ones.

This will greatly simplify the work of managers and allow them to quickly find the necessary information. To respond and solve urgent issues in time, as well as to find out what difficulties have appeared before. This data helps track certain trends and identify relevant services among clients, offer individual solutions for them to ensure a higher level of service satisfaction.

The speed of processing orders is extremely important in the work of polygraphy. Moreover, under the conditions of huge competition, it can even become an advantage, because it often happens that an order received late at night has a status "for tomorrow". The tools of the CRM system allows you to automate the processing of orders, storing all information about it in one place. The registration process becomes clearer and more convenient, and interaction with clients is easier. The system allows segment orders according to various parameters — small, medium and large as well as by type, status, volumes, prices and terms. This helps employees to prioritize their current tasks, completing urgent ones first.

Scheduling is a tool that helps improve the efficiency of interaction with clients. By tracking scheduled activities in a convenient interface, employees will not miss the deadline for urgent orders and will not forget about the need to send documents or layouts.

CRM will help to maintain contact with clients, because the manager will remember the need to contact them after a certain period of time, thanks to the scheduling of calls.

This will improve client relations and reduce the impact of the human factor. For example, the manager did not clarify important details because he/she forgot to call back. As a result, the client received an order that did not meet the expectations.

The use of a single online space makes it possible to monitor the work of employees, improve interaction between different departments of the company, and rationally allocate resources. Create tasks for each employee separately, specifying a deadline. Add a description and leave comments in the task card, and then simply track the progress of the work.

Assign tasks to the entire team at once, if its members are working on the same project. Assign persons responsible and participants, set deadlines, and track current statuses. Evaluate employee engagement with the help of a reporting system and analyze the performance of the entire team.

Thanks to the Uspasy online space, it is easier and more convenient to communicate with clients. You no longer need to spend time switching between chats of different messengers, because you can discuss work issues within a single platform.

Share your achievements in the newsfeed, leave important announcements, congratulate colleagues on important events and comment on each other's posts.

Discuss details of work processes in private chats and create group chats to add colleagues working on the same project with you. Send files, layouts, contracts and invoices right from your mobile phone. Stay in touch with colleagues and clients thanks to a convenient online space.