About Uspacy
Platform overview, key updates, major announcements, and monthly releases — all about Uspacy’s development in one place.
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Materials: 20
The beginning of work at Uspacy
Registration, Workspace setup, and login — the first steps toward a fast start, seamless collaboration, and exploring the core capabilities of Uspacy
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Materials: 6
Newest articles
Categories
Main page
Basics of efficient Workspace use: smart main page, navigation, global search, and personalized design for a comfortable daily workflow.
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Materials: 4
Uspacy user profile
Profile settings, security, notifications, and personal preferences — everything you need for a smooth and convenient experience managing your account in the Workspace.
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Materials: 10
Company and people
Managing team and company structure: keeping employee and department lists up to date and handing off cases during staff changes.
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Materials: 16
Communication hub
Newsfeed, internal and external chats, and connected mailboxes and messengers — all your team and client communication in one convenient workspace.
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Materials: 29
Tasks
Here you will find information about how to work with tasks in a list, on a board, as well as how to create new tasks and assign them to persons responsible, set deadlines or priority, and so on.
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Materials: 25
Groups
Here you will find information on how to create groups of different types, work in them and use their functionality for joint work on projects
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Materials: 7
CRM and sales
Leads, contacts, companies, deals, and products — essential CRM features that speed up sales and boost team productivity
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Materials: 41
Schedule
Efficient time management: activity scheduling, internal calendar, time booking for meetings, and integration with external calendars and video services.
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Materials: 11
Smart objects
Create, configure, and manage custom entities that match your business needs and help your team efficiently handle daily tasks.
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Marketing
Website inquiries and email marketing: designed forms with workflows, site chat for message management, and segmented email campaigns with templates.
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Automation
Conditional actions, webhooks, and other tools for automating routine tasks, connecting processes across Workspace modules, and creating flexible team workflow scenarios.
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Materials: 6
Analytics
Reports and dashboards for in-depth team and process performance monitoring — from key company metrics to individual employee results.
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Materials: 3
Telephony
IP telephony integration and call management: setup, call logs, and storing a complete history of client interactions within the CRM.
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Materials: 10
Settings
Workspace settings, roles and permissions, import and migrations — configure the system to match your own workflows and internal business processes.
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Materials: 18
Plans and payment
Here you can find out all currently available plans and their features, as well as find information about paying for the use of Uspacy products.
Uspacy Support Team
Materials: 3
Uspacy applications
This section covers the main features of the mobile and desktop apps, where to download them, and how to extend Uspacy’s capabilities in your Workspace using the Marketplace.
Uspacy Support Team
Materials: 6
Last videos
Task Connections in External Channels Chats
March 3, 2026
Unread message summary AI | Uspacy knowledge base
February 9, 2026
Price types in CRM | Uspacy Knowledge base
January 26, 2026
Quick replies in External Lines chats | Uspacy Knowledge base
January 8, 2026
AI-creating tasks from messages, comments, and notes | Uspacy Knowledge Base
December 22, 2025
Creating your own set of quick filters | Uspacy Knowledge base
December 5, 2025