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The Uspacy Support Team is a group of dedicated specialists who help users quickly understand the platform’s capabilities and use it effectively in their daily work.

 The team creates knowledge base articles, records training videos, and answers user questions via live chat support. Our materials explain system features in clear, simple language and include practical examples of how to use Uspacy’s tools. 

The team’s mission is to help every user quickly find answers, master new platform capabilities, and organize their company’s workflows more efficiently. Uspacy combines communication, collaboration, and CRM tools in one digital workspace, and the support team makes this solution clear and accessible to everyone.

Uspacy Support Team

IP telephony integration and call management: setup, call logs, and storing a complete history of client interactions within the CRM.

telephony.svg

Here we will see how a call card looks like for a lead or contact, and what ways of interaction it has depending on the entity type

Telephony

Call card

Here we will tell you what you need to do to connect Ringostat telephony, integrate it into your CRM and work with calls directly in Space

Ringostat telephony at Uspacy

Here we will tell you what you need to do to connect StreamTelecom telephony, integrate it into your CRM and work with calls in Space

StreamTelecom telephony at Uspacy

Here we will tell you what you need to do to connect IP Binotel telephony, integrate it into your CRM and work with calls directly in Space

Binotel telephony at Uspacy

Here we will tell you what you need to do to connect UniTalk telephony and make or receive calls from clients directly at Uspacy.

UniTalk telephony at Uspacy

Here we will tell you what you need to do to connect Phonet telephony, integrate it into your CRM and work with calls directly in Space

Phonet telephony at Uspacy

We'll tell how to integrate software-based PBX telephony, using PBX, Asterisk, or FreePBX with CRM and work with calls directly in the Space

Telephonies PBX, Asterisk and FreePBX

Here we will explain what you need to do to connect Zadarma telephony, integrate it into your CRM, and work with calls directly at Uspacy

Zadarma telephony at Uspacy

Here we will talk about the click-to-call features for integrations with IP telephony services that are available at Uspacy

Click-to-Call option for telephony at Uspacy

Here, we’ll explain how this tool works, what data is recorded for each call, and what actions can be performed directly from the log