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The Uspacy Support Team is a group of dedicated specialists who help users quickly understand the platform’s capabilities and use it effectively in their daily work.

 The team creates knowledge base articles, records training videos, and answers user questions via live chat support. Our materials explain system features in clear, simple language and include practical examples of how to use Uspacy’s tools. 

The team’s mission is to help every user quickly find answers, master new platform capabilities, and organize their company’s workflows more efficiently. Uspacy combines communication, collaboration, and CRM tools in one digital workspace, and the support team makes this solution clear and accessible to everyone.

Uspacy Support Team

Managing Uspacy system parameters — basic settings that shape the team’s workspace.

Here you will find information about which parameters are included in the Space settings, who can change and save them, and how to do it

Space settings

Workspace settings, roles and permissions, import and migrations — configure the system to match your own workflows and internal business processes.

Settings

Space settings. General information and peculiarities of saving changes

Here we'll tell you how to select a name format, available currencies, specify date and time parameters, and how to change Space appearance

General Space settings block

Transferring data into Uspacy from a file — preparation, uploading to the appropriate entities, and verifying the results.

We'll tell you how to upload a file to import data from it, map the fields of the file and CRM fields, and how to directly start the import

Import

Data import from a file to CRM

We'll show how to load a file to import data from it, map the fields from the file to the fields from Uspacy, and how to start the import

Data import from a file for Smart Objects

Here we will tell you how to upload a file for import, map the fields from the file to the fields at Uspacy and how to start tasks import

Tasks import from a file

Here we will tell you how to upload the file for importing employees, map the fields to the fields at Uspacy and how to start the import

Import of employees from a file

Moving to Uspacy — transferring data from other CRMs using ready-made migration wizards.

This article provides a detailed description of the process of importing data from the Trello CRM into the Uspacy workspace

Migrations

Migration from Trello

This article describes in detail the process of importing data from the Bitrix24 portal to the Uspacy workspace.

How to import data from Bitrix24 to Uspacy?

In this article you will find out how to import data from CRM Pipedrive to the Uspacy workspace

How to import data from Pipedrive to Uspacy?

In this article we will tell you how to import data from the Kommo portal to the Uspacy Workspace.

How to import data from Kommo to Uspacy?

In this article we will tell how to import data from AMO CRM to Uspacy workspace

How to import data from AMO CRM to Uspacy?

This article describes the process of importing data from CRM Monday into the Uspacy workspace

How to import data from Monday to Uspacy?

In this article you will find how to import data from Hubspot CRM into the Uspacy workspace.

How to import data from Hubspot to Uspacy?

Workspace access — rules for user interaction with tools and data, configured via roles and permissions.

In this article, we'll tell you how using role settings you can grant or restrict users access to certain Space tools

Roles and permissions

Roles and permissions at Uspacy

We'll show the difference between the Space owner and the administrator and how to grant the user access to administration

The owner and administrator of Space. How to assign new administrators at Uspacy?

Managing deleted data — viewing, restoring, and permanently clearing the Trash.

In this article, we’ll explain where to find the Trash, what features it offers, who can use it, and how to move elements into it

Trash

Trash feature in Uspacy: How does it work?

In this article, we’ll explain how to completely empty the Trash — leaving it totally clear — or delete individual elements

Permanently deleting data or emptying the Trash

In this article, we’ll explain how to quickly and easily restore elements from the Trash if you still need them for your work in Uspacy