Beyond the basics: Expanding Uspacy with ready-made apps, connectors, and custom code

Uspacy is a platform that adapts to your processes. Today, you might need ready-made tools for a quick start — tomorrow, deep integration with your internal systems. You choose the level: from connecting a ready-made app to building custom modules using the open API and SDK/templates on GitHub. All this is available within a single workspace, without unnecessary switching.

This modular approach ensures fast results and scalable growth without the need to start from scratch. You can quickly test hypotheses, automate routine tasks, and keep data and communications within a single context. Up-to-date documentation, ready-made libraries, and Uspacy’s support team help you implement solutions promptly — this is how the platform grows alongside your business needs.

Every team starts from a different point: some need a simple “turn it on and go” solution, others want to connect multiple services without coding, and some build their own custom modules. As mentioned earlier, Uspacy addresses these needs through four approaches: ready-made extensions, Make/Zapier connectors, an open API, and code libraries with examples on GitHub.

Let’s find out how to select your approach and the practical advantages it offers.

Ready-made extensions from Uspacy and partners

Our Marketplace features a large and growing collection of ready-made extensions. This means even more ways to quickly enhance your Workspace — with solutions from the Uspacy team as well as partner extensions. The catalog is continuously updated, and more integrations are on the way, expanding your options.

Marketplace is an online store of ready-to-use apps that add new capabilities to your workflows: from telephony and messaging to payments, deliveries, and reporting. You connect the tools you need with just a few clicks, and their data immediately syncs with CRM, tasks, communications, and documents. This saves time, reduces errors, and helps move clients smoothly from first contact to payment.

In Uspacy, the Marketplace works without coding or development: simply choose a category, find the extension you need, install it, and make minimal configurations. Solutions from Uspacy are free. If they connect third-party services (WhatsApp, Viber, telephony services, etc.), fees apply according to those services’ pricing. Partner extensions may have in-app purchases or their own payment models — in such cases, you pay the developer directly. In short — you gradually increase functionality while staying within a unified, integrated system.

Learn more about the Marketplace feature in our Knowledge Base article.

Connectors for Make and Zapier

When direct integration isn’t available or you need custom workflows, Make and Zapier connectors provide a flexible solution. Available through the Marketplace, they allow you to connect Uspacy with hundreds of popular services — from Google Sheets, Gmail, and Slack to Facebook/Meta Ads and Telegram — without writing any code. This lets you enhance your workflows with the exact tools your team needs, right when you need them.

Automation is based on a simple principle: "event - action". Make and Zapier are automation builders that let you design these sequences. You can branch workflows using conditions, trigger them almost instantly via webhooks, and prevent duplicates with unique record IDs. Both platforms offer tools for load control (delays, limits), retries, and execution logs.

For example, when a new lead is created, the system automatically assigns a responsible team member, creates the first task, and sends a message to the client with the next steps. In Make or Zapier, you can build multi-step workflows with filters, conditions, branching, scheduling, field mapping, and execution logs — from simple triggers to full automation chains, eliminating the need for manual work.

This option is ideal for quickly syncing tools or testing a unique concept without developer involvement.

Step-by-step setup guides are available in our Knowledge Base — separately for Make and Zapier.

Open API

If the ready-made options in the Marketplace and scenarios in Make or Zapier aren’t enough, use Uspacy’s open API. It allows you to create custom workflows tailored to your business or clients and add the exact logic you need right now. We constantly update the documentation, and if you can’t find the section you need, contact our support team—we’ll assist you and update the materials.

Uspacy is centered on the API: from the start, we have developed an open, well-documented API that we use ourselves. This provides a common foundation for all your solutions and ensures predictable behavior in the interface. Access to data and interface capabilities follows the same rules used internally within our team.

Besides our own services, you can embed partner services, making them part of the product. This level of customization is usually found in “boxed” solutions, but Uspacy’s architecture allows partners to add new features directly in the cloud version.

So, if you need custom workflows, visit the API Documentation, explore sample requests, and integrate Uspacy with external systems.

GitHub library examples

GitHub is a platform for storing and developing code. It makes it easy to browse projects, track changes, suggest improvements, and collaborate. For businesses, this means greater transparency and faster solution improvement, with access to change history and usage examples — all in one centralized place.

On GitHub, we publish ready-to-use developer tools for Uspacy: SDKs for PHP, Go, and TypeScript, application templates for Laravel and JavaScript, as well as an example widget for the right-hand panel of the workspace. These resources help you get started quickly — with a basic structure, sample API requests, and clearly defined integration points for adding your own logic.

To get started: Choose the SDK that matches your team’s programming language, download the template, add your access keys and configuration settings, and define the events and actions—what you create, what you update, and which fields you want to sync. If you need to display data in the interface, start with the right-hand panel widget example and customize it to fit your specific use case.

So take advantage of our example library on GitHub to avoid starting from scratch, build on existing code, and speed up your time to launch.

Uspacy is a platform that lets you customize and expand its capabilities to fit your workflows. You choose your approach: ready-made apps for quick results, Make/Zapier for no-code automation, an open API for deep integrations, or GitHub templates if you prefer starting from a ready base. Everything works within a unified workspace where communications, tasks, and CRM are seamlessly connected, so your team gets the full picture without unnecessary switching.

Don’t wait — start expanding your Uspacy capabilities and set up a minimal workflow today. To get started, pick one process: connect a ready-made extension, link services via Make or Zapier, or build your use case using the API with help from GitHub templates.

In a week, measure the results and decide what to scale: How many steps have you automated? How much time have you saved? Has the number of errors decreased? If progress is evident, improve the workflow or add the next one.

Adapt your workspace to your needs now — and make ongoing improvement part of your workflow.