thumbnail_suslov.png

suslov.png

A business often operates using a mix of many different services pieced together.

API in CRM: A simple explanation and its value for your business

China remains the “world’s factory,” and AliExpress is one of the easiest platforms for launching a product-based business.

How to start a business on AliExpress: From your first purchase to consistent sales

Small businesses often start with enthusiasm — but also in a disorganized way. 

CRM for small business: luxury or necessity? How to get sales organized

In B2B sales, success often depends on a single document — the commercial proposal.

A commercial proposal for the B2B market: How to create a document that sells

Most companies already maintain a paid CRM system, previously set up by integrators, with workflows carefully documented.

Why businesses are moving from Bitrix24 and outdated CRMs to modern platforms

Sales are increasing, but so is the digital chaos.

CRM and communications: How not to lose a client between messengers, email, and calls

In the early stages, managing a business seems easy—just a few messenger chats, a spreadsheet, and phone notes.

What a CRM deal is and why it matters for your business: The Uspacy example

Once, every client was known personally, and their order history was memorized.

What an ERP system is and how it differs from a CRM: Example of a hybrid solution with Uspacy

Businesses often operate at full speed: new channels, tons of inquiries, constant team changes.

Lead vs. Deal in CRM: Understanding the difference and its impact on sales

Education is a long-term journey, where success depends on how long students stay engaged.

CRM for educational institutions: How to automate student records and class schedules

Businesses today face an urgent need to manage client relationships effectively.

How to choose a CRM for your business

Uspacy is an all-in-one digital workspace for teams, combining communication, collaboration, and sales.

Beyond the basics: Expanding Uspacy with ready-made apps, connectors, and custom code

Online stores deal with a fast-paced order processing environment and a nonstop stream of client inquiries.

Boosting efficiency and sales with CRM for online stores

A CRM system has become an essential tool for managing client relationships.

Getting started with CRM – expert insights from Uspacy

A CRM can either boost your sales productivity or become a tool your team avoids altogether.

What to keep in mind when choosing a CRM for sales

Online sales are unpredictable without a clear strategy.

How to boost online sales: Website integrations, chatbots, and Uspacy CRM

A CRM system has become an essential tool for modern businesses. However, many companies that integrate such solutions into their workflow often slow their progress, leaving the service without proper optimization.

How to effectively manage and optimize the CRM system

Messaging apps have become the main way clients communicate. Phone calls are inconvenient, and emails often go unanswered for weeks.

What a chatbot is and how it boosts sales with Uspacy CRM

Telegram is no longer just a messenger — it’s a full-fledged channel for client engagement.

How to create a Telegram chatbot and connect it to Uspacy CRM 

Sales growth isn’t a matter of luck or sudden inspiration.

How to increase sales with Uspacy CRM: Analytics, reminders and personalization

Modern retail businesses need effective tools to manage client relationships.

Key things to know before choosing a CRM for your store 

If you try to sell to everyone, you end up selling to no one.

Target audience and how Uspacy’s CRM helps you work with it

Today, the Uspacy team celebrates 1,000 days since the launch of our product.

1,000 days of Uspacy

Success in sales isn’t just about the team’s talent. First and foremost, it’s about having a system.

CRM-based sales automation

Client feedback is a direct indicator of trust. When a business consistently works with feedback, it gains more repeat purchases.

How to work with client feedback in Uspacy CRM

Endless emails, reports, reminders, and status updates — all of these take up time that could be spent on something truly valuable.

Business automation: How Uspacy CRM streamlines routine work

Even the biggest and most powerful products can’t meet all the needs of every company.

Uspacy app marketplace: Unlock more features

Email, messengers, calls, website inquiries — communication channels keep multiplying, and businesses can easily get overwhelmed by the flow of information.

The importance of CRM: How Uspacy helps businesses retain clients

It’s not the number of employees that matters to clients.

Uspacy: Enabling small teams to run like a professional business

Attracting inquiries from potential clients is only the first step.

Lead generation: How to find potential clients and keep them using CRM Uspacy

Every new business starts off in a little chaos.

CRM for beginners: Why Uspacy is the perfect CRM to start with

Businesses are constantly seeking more effective ways to engage with clients. Increasing competition drives entrepreneurs to adopt technologies that help them better understand customer needs.

What is a CRM system? A basic explanation from Uspacy

Businesses handle dozens of new leads daily — from online sources, social media, events, and personal recommendations — but managers struggle to keep them organized, and opportunities are easily lost.

Sales funnel: How to build an effective one using Uspacy CRM

The one-page website (landing page) has become a powerful marketing tool for businesses of all sizes.

Tips from Uspacy on finding the right CRM for one-page websites

In logistics, delays can be costly. Even an hour without vehicle updates can throw off loading schedules, and losing a driver’s contact information can result in fines and idle time.

CRM for logistics and cargo transport: Organizing requests and fleet management

Store staff in a physical store simply can’t remember every client, their preferences, or purchase history.

How Uspacy CRM boosts sales for offline stores

Modern law firms handle hundreds of documents and serve dozens of clients every day.

Choosing the right CRM for law firms: What matters most

The manager’s monitor is cluttered with multiple tabs: Telegram notifications, Instagram Direct messages, Viber alerts, and an overflowing inbox.

CRM as a centralized solution for client support: streamline responses and prevent client loss

Lead management in CRM: A complete guide from cold inquiry to closed deal

Over the past few months, Nano Banana has become both a meme and a growing trend.

How Nano Banana helps small and medium-sized businesses

Entrepreneurs often confuse a sales funnel with statistics. Many think it’s just a chart at the end of the month. This is a mistake. A real funnel is a dynamic tool for managing deals in real time.

Sales funnel in a CRM: How to build It, automate It, and close more deals

Uspacy replaces scattered tools with one unified workspace for chats, tasks, CRM, files, and workflows.

Uspacy onboarding made easy: Keep productivity high

The business is scaling, marketing is generating more inquiries, yet sales still rely on Excel files, messages, and notebooks.

CRM leads vs. Excel contacts: Uspacy explains the real difference

Chaos in your workflow reduces your income more quietly than competitors do. Notes in paper notebooks, endless Excel spreadsheets, and sticky notes on your monitor — a familiar scenario.

What is a CRM system: Features and key implementation benefits

Dmytro Suslov is the voice behind some of Uspacy’s most analytical and inspiring blog content. He covers topics like teamwork, productivity tools, and digital culture with the unique insight of someone who not only understands the product but also lives within its ecosystem. His articles make it easier to understand how modern services work, the importance of flexibility in business, and the human side of it all.

Dmytro Suslov

Uspacy explains the complex in simple ways 


thumbnail_spartak poloschuk.png

spartak poloschuk.png

Almost every entrepreneur strives for the same goal — stable, predictable growth.

CRM as the сore of a scalable system: From chaos to a managed marketing & sales funnel

Spartak Polishchuk

thumbnail_uspacy author.png

uspacy author.png

Today, we’re officially launching Uspacy — a Ukrainian-built digital workspace that unifies CRM, internal communication, and team productivity tools.

Uspacy launched: a Ukrainian business workspace that combines CRM, task management, and communication tools

Ukrainian SaaS startup Uspacy has successfully closed its pre-seed funding round, raising a total of €420,000.

Uspacy raised €420,000 in pre-seed investment

Uspacy

Learn more about the authors of the Uspacy blog: experts in CRM and business development. Read insights on analytics, automation, new technologies, and the growth of CRM platforms. 

Content team | Uspacy blog authors and experts  