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Uspacy Universe

News and events from Uspacy, ideas and practical tips on productivity, teamwork, and modern business tools.

6-minute read
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Post-call summary email (follow up): How to prevent lost agreements and close deals faster

February 2, 2026

6-minute read
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A treasure in the trash: How lost deals help build the perfect product

January 30, 2026

6-minute read
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CAC (Customer Acquisition Cost): How a CRM helps calculate the real cost of each customer

January 26, 2026

5-minute read
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Margin, Markup, or Profit? How not to fool yourself when counting money

January 23, 2026

7-minute read
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NPS: How one question helps you understand what customers really think about you

January 19, 2026

6-minute read
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Teamwork in Telegram and Viber: Where tasks and agreements get lost

January 16, 2026

6-minute read
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Cold calling in 2025: Why everyone says it’s dead — but keeps doing it

January 14, 2026

7-minute read
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Cross-sell and Up-sell: How a CRM turns a sales manager into a sales genius

January 12, 2026

5-minute read
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Sales funnel or sales tunnel? Understanding the difference to avoid wasting your budget

January 7, 2026

5-minute read
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CRM for B2B: How to manage deals that can last months without losing control

January 5, 2026

6-minute read
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LTV (Lifetime Value): Why one loyal client is worth more than ten new ones and how CRM helps you earn more

January 2, 2026

4-minute read
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CRM for small business vs. Enterprise: Why chasing a scalable system can hurt your sales

December 31, 2025

5-minute read
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Excel vs. CRM: Signs it’s time to move beyond spreadsheets

December 29, 2025

6-minute read
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Beauty salon automation: Online booking and reminders that keep your schedule full

December 26, 2025

6-minute read
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CRM for Instagram: How to stop losing orders in Direct messages and increase sales

December 24, 2025

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