Ethical Code for the use of Artificial Intelligence at Uspacy

This code establishes the principles for the ethical use of artificial intelligence (hereinafter referred to as AI) at USPACY OÜ (hereinafter referred to as Uspacy), a company engaged in software development. Its purpose is to ensure the responsible, transparent, and secure use of AI in all aspects of the company's operations, including product creation and development, marketing strategies, sales and service processes, communication with users and partners, and more.

1. Responsibility

We recognize the importance of decisions made based on AI and ensure human oversight over all critical processes. Any changes in algorithms are evaluated to ensure compliance with business goals and ethical standards.

2. Transparency

We aim to clearly explain how our AI systems work and what their limitations are so that users can assess their reliability and relevance to business goals. All documentation regarding AI solutions is made available to our clients, partners, and developers in a format that ensures easy understanding of key system aspects.

3. Privacy and Data Protection

Data processing within AI systems complies with Ukrainian legislation and the GDPR regulations. User data is not used to train models without explicit consent. Uspacy implements data encryption and anonymization to provide additional protection of personal information.

4. Non-Discrimination

We are committed to preventing bias in AI algorithms and conduct regular audits to identify any discrimination based on race, gender, age, or other characteristics. This commitment is supported by independent evaluations and testing on diverse datasets.

5. Reliability and Security

The development and implementation of AI systems are carried out with a strong focus on cybersecurity, including testing for bugs and potential threats to prevent misuse. All AI solutions undergo multi-level testing before being implemented in real-world scenarios.

Process Automation: AI is used to improve efficiency but not to fully replace human oversight where it is critical. AI-generated results support decision-making but do not replace human judgment.

Analytics and Forecasting: AI used for analyzing large volumes of data must remain accountable and understandable to users. Uspacy ensures that forecasts are based solely on verified data sources.

Communication: AI assistants and chatbots must be clearly identified as automated systems to avoid misleading users. Uspacy guarantees the ability to interact with a real human operator in critical situations.

Regular Audits: The company periodically reviews its algorithms and the data used to train AI models to detect and eliminate potential errors and biases.

Team Training: Employees receive training on the responsible use of AI and are introduced to the ethical principles guiding its implementation.

Feedback: Users can report ethical concerns related to AI through open communication channels. All reports are handled promptly, and algorithms are adjusted when necessary.

Client Awareness: We provide clients with clear information on the use of AI in our products, including detailed descriptions of features and any potential limitations.

Opt-Out Options: Users can disable or customize AI features within our services while retaining full access to core product functionalities.

Uspacy applies the same ethical standards to its AI technology partners and suppliers. We do not engage with solutions that conflict with the principles of transparency, safety, and responsibility.

Compliance with this Code is mandatory for all employees, partners, and suppliers of the company. We continuously review and refine our AI usage principles to address new challenges and technological changes, ensuring responsible innovation implementation.